AI Automation
Automation & Agents
AI automation and agents in the company:
Rethinking efficiency!
AI agents can be used to automate processes, speed up decisions and offer customer service around the clock. They save time, reduce costs and improve competitiveness.
We help them to automate and accelerate their processes with the help of artificial intelligence.
Increasing efficiency
AI agents can automate repetitive tasks, freeing up human labor for more complex activities. With the help of these programs, they can respond to the increasing shortage of skilled workers.
Cost reduction
AI agents and automation replace manual routine tasks, reduce personnel and outsourcing costs and minimize errors – efficiently, scalably and available around the clock.
Shortage of skilled workers
If there is a shortage of staff, AI agents take on time-consuming tasks, relieve teams and safeguard operations. This enables companies to remain efficient and competitive despite a shortage of skilled workers.
Know-how
AI agents automatically document processes, store expert knowledge centrally and make it available at any time. This keeps know-how within the company – even when employees leave or change.
24/7 availability
Bots and virtual assistants can work around the clock and provide immediate answers to customer queries. They work in the background and are available at all times.
Individualized
AI agents can automate a variety of individual processes. We focus on the processes of your organization and maximize your output.
AI process automation
Artificial intelligence enables the automation of complex tasks that previously required human decision-making. As a result, processes in areas such as production, logistics and customer service can be made more efficient.
By using AI automation, companies
can achieve considerable cost savings, as many repetitive tasks can be completed faster and error-free by machines. At the same time, AI helps to counteract the shortage of skilled workers by relieving the burden on staff and providing support in areas where qualified workers are hard to find. The result is an efficient combination of the use of technology and targeted personnel deployment.
Application examples for AI automation
Customer support automation
What?
AI agents provide first-level support (e.g. via chat or email) and resolve common customer queries.
Example:
An e-commerce store uses an AI agent to track orders, process returns and answer questions about products – around the clock.
Email management and internal communication
What?
An AI agent reads incoming emails, analyses the content, categorizes them and automatically creates suitable reply suggestions or tasks.
Example:
A sales employee automatically receives CRM entries and suggested draft responses to customer inquiries.
Invoice & document processing
What?
An AI agent automatically extracts information from PDFs (invoices, delivery bills, etc.), validates it and feeds it into ERP systems.
Example:
An accounting AI agent recognizes new incoming invoices in the email inbox, reads out the amounts, checks them and submits them to the system for approval.
Data analysis and
Report creation
What?
AI agents automatically collect current information from various sources, analyze it and create visual reports.
Example:
A marketing agent automatically creates an evaluation of social media performance every Monday, including a comparison with competitors.